Hello, welcome to Shapshe.
If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you.
E-Mail Us:
Please send an email to service@shapshe.com using the email address you left when placing the order. Please allow 1-2 business days for a response.
Phone: +86 17791854412
Work Time: Mon - Sun: 9am - 5pm UTC+8:00
For general information, such as buying process, payment methods, delivery options or dispute process, you can refer to our Help Center pages.
If you have any after-sales problems, please attach your order number and specific problems. You can also take screenshots to show us the problems for you, which can help us resolve your query faster.