Hello, welcome to Shapshe.
If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you.
E-Mail Us:
Please send an email to service@shapshe.com using the email address you left when placing the order. Please allow 1-2 business days for a response.
Phone: +86 17791854412
Work Time: Mon - Sun: 9am - 5pm UTC+8:00
Company Address: No. 106, Fengze East Road, Nansha District, Building 1) X1301-H012254, Guangzhou, Guangdong, CN, 511455
Please note: This is not the return address.
For general information, such as buying process, payment methods, delivery options or dispute process, you can refer to our Help Center pages.
If you have any after-sales problems, please attach your order number and specific problems. You can also take screenshots to show us the problems for you, which can help us resolve your query faster.
